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CLICK HERE TO READ OUR DEXKNOWS REVIEWS ONLINE
Just a few of our Customer Testimonials:
At Kapsa Monuments we are committed and dedicated to providing the very best in customer service, quality and satisfaction. Below is a sampling of the feedback we have received from the families we have assisted in preparing their loved one's memorial.
Thank you for all the patience you had with us when we came to get my father's memorial. You spent hours with us helping us to choose the perfect designs and words, and never made us feel rushed. The memorial came out beautiful and truly is as unique as we wanted and you promised. M.W. - Westmont
I put off buying my father's memorial for over a year because I just didn't want to deal with it, and felt overwhelmed by the cemetery, funeral home and numerous monument dealers contacted me. You were the only one that didn't make me feel rushed or bad that I waited so long. You were so wonderful to work with, I wished I would have ordered the memorial from you sooner. I felt so much better visiting the cemetery and seeing the beautiful memorial that you helped me design. It really did help me to move on and feel good about memorializing my father. Thank you! W.J. Chicago
You made a really difficult process very easy for us. You took the time to explain each step and kept in contact with us throughout. Everyone loves Stacey's memorial, thank you from the bottom of our hearts. J.F. - Villa Park
I shopped around at several monument dealers and encountered high pressure sales tactics, it was a breath of fresh air working with you. I never felt pressure or rushed with you. I'm glad I decided to purchase my grandmother's monument from you. T.S. - Skokie
I was skeptical at first with your being a small family owned company offering such low prices, I thought there had to be a catch. I am so happy that I stopped by your showroom to talk with you. Not only were your prices well below the other quotes I had for the same exact memorial, but no one could compare with your excellent customer service you gave me. I will be recommending you to everyone. Thank you! C.M. - Naperville
You really made the whole process of ordering and designing mother's memorial easy. I was dreading it...everything went quick and easy. Your "mascot" Abby (golden retriever) really helped make it easier too! Thank you! M.R. - Lisle
Our stone was an exact match to the other ones we have at the cemetery. My brothers and sisters are very pleased. F.B. - Evanston
A couple years ago I needed a headstone for my father and bought it at a different monument dealer. My experience with them was horrible from the picking out of the stone to getting it delivered was just a nightmare! I am so happy my neighbor referred me to Kapsa Monuments, what a difference! You were so compassionate and I never felt pressured. The memorial was delivered to the cemetery exactly when you said it would. Thank you! N.K – Downers Grove
Thank you for helping me design such a stunning memorial for my husband. I wanted something different that would stand out, just like he did. I can't thank you enough for all the patience you had with me and all the time you spent pouring over designs with me. I am so very pleased with my husband's memorial...I plan to tell anyone who needs a memorial to work with Kapsa Monuments. J.T. - Glen Ellyn
I certainly appreciate all you've done, and have commented so to several people. I have been so impressed with your service, and especially with your personal courteousness and your sincere concern for the bereaved. (And you may quote me.) J.L. - MUNDELEIN
I can't thank you enough for the beautiful gravestone for our Grandmother. It is beautiful! I am so happy with the design. It means a lot to our family to finally have her resting place complete.
I applaud your work, sensitivity, and attention to detail. It has been a joy to work with you and Kapsa Monuments. I wish you continued success. Thank you for everything. D.S. - Brooklyn, NY
I was out at the cemetery Sunday with my son. The monument for my wife looked great, and exceeded my expectations. I appreciate your company's workmanship as well as the personalized service. B.B. - Hinsdale
We finally went out to the cemetery to see Mom & Dad's monument - it's beyond our expectations and we are so grateful for your company's achievement. Thank you for working with me and helping me make the correct decisions. I would recommend your services to anyone. Thanks so much. P.S.- Downers Grove
I was at the cemetery today and saw the memorial and it is BEAUTIFUL, I can't thank you enough! I can't believe the amount of detail that they are able to pick up (Expressions in Bronze - photo collage memorial)! Thank you again! K.B. - Woodridge
Thank you for all the patience you had with us when we came to get my father's memorial. You spent hours with us helping us to choose the perfect designs and words, and never made us feel rushed. The memorial came out beautiful and truly is as unique as we wanted and you promised. M.W. - Westmont
I put off buying my father's memorial for over a year because I just didn't want to deal with it, and felt overwhelmed by the cemetery, funeral home and numerous monument dealers contacted me. You were the only one that didn't make me feel rushed or bad that I waited so long. You were so wonderful to work with, I wished I would have ordered the memorial from you sooner. I felt so much better visiting the cemetery and seeing the beautiful memorial that you helped me design. It really did help me to move on and feel good about memorializing my father. Thank you! W.J. Chicago
You made a really difficult process very easy for us. You took the time to explain each step and kept in contact with us throughout. Everyone loves Stacey's memorial, thank you from the bottom of our hearts. J.F. - Villa Park
I shopped around at several monument dealers and encountered high pressure sales tactics, it was a breath of fresh air working with you. I never felt pressure or rushed with you. I'm glad I decided to purchase my grandmother's monument from you. T.S. - Skokie
I was skeptical at first with your being a small family owned company offering such low prices, I thought there had to be a catch. I am so happy that I stopped by your showroom to talk with you. Not only were your prices well below the other quotes I had for the same exact memorial, but no one could compare with your excellent customer service you gave me. I will be recommending you to everyone. Thank you! C.M. - Naperville
You really made the whole process of ordering and designing mother's memorial easy. I was dreading it...everything went quick and easy. Your "mascot" Abby (golden retriever) really helped make it easier too! Thank you! M.R. - Lisle
Our stone was an exact match to the other ones we have at the cemetery. My brothers and sisters are very pleased. F.B. - Evanston
A couple years ago I needed a headstone for my father and bought it at a different monument dealer. My experience with them was horrible from the picking out of the stone to getting it delivered was just a nightmare! I am so happy my neighbor referred me to Kapsa Monuments, what a difference! You were so compassionate and I never felt pressured. The memorial was delivered to the cemetery exactly when you said it would. Thank you! N.K – Downers Grove
Thank you for helping me design such a stunning memorial for my husband. I wanted something different that would stand out, just like he did. I can't thank you enough for all the patience you had with me and all the time you spent pouring over designs with me. I am so very pleased with my husband's memorial...I plan to tell anyone who needs a memorial to work with Kapsa Monuments. J.T. - Glen Ellyn
I certainly appreciate all you've done, and have commented so to several people. I have been so impressed with your service, and especially with your personal courteousness and your sincere concern for the bereaved. (And you may quote me.) J.L. - MUNDELEIN
I can't thank you enough for the beautiful gravestone for our Grandmother. It is beautiful! I am so happy with the design. It means a lot to our family to finally have her resting place complete.
I applaud your work, sensitivity, and attention to detail. It has been a joy to work with you and Kapsa Monuments. I wish you continued success. Thank you for everything. D.S. - Brooklyn, NY
I was out at the cemetery Sunday with my son. The monument for my wife looked great, and exceeded my expectations. I appreciate your company's workmanship as well as the personalized service. B.B. - Hinsdale
We finally went out to the cemetery to see Mom & Dad's monument - it's beyond our expectations and we are so grateful for your company's achievement. Thank you for working with me and helping me make the correct decisions. I would recommend your services to anyone. Thanks so much. P.S.- Downers Grove
I was at the cemetery today and saw the memorial and it is BEAUTIFUL, I can't thank you enough! I can't believe the amount of detail that they are able to pick up (Expressions in Bronze - photo collage memorial)! Thank you again! K.B. - Woodridge
Reviews below can be found online by clicking this line
A FITTING TRIBUTE TO A BRAVE MARINE, FATHER & HUSBAND by STUNNING REMEMBRANCE - 08/14/2012 I can't say "thank you" enough for the patience and caring Gloria displayed in my journey of selecting a double granite marker. The result was a stunning wausau red stone that is a fitting tribute to a brave Marine, father and husband. Gloria's attention to every detail coupled with superior product & craftsmanship is unsurpassed. Kapsa Monument Co. can be chosen with confidence and their service is unmatched.
Our Beautiful Memorial Bench by Meyer - 08/02/2012
We can't say enough about Kapsa Monument Co. Gloria and Tom were so great to work with and they were so patient with us in helping us make all the right decisions through a very difficult time. We wanted something very unique for my husband and they worked very closely with us to help us accomplish what we were looking for. We decided to design a bench with a handprint from each of the grandchildren. Even though it was a unique request, Gloria never lost sight of us and worked with us in presenting ideas and we came up with a beautiful memorial to my husband. Someone said to me "They will do whatever you want" and they did!!! Then when we needed it done in a rush because we had friends and family coming into town - and they helped make that happened.
Wonderful people to work with, took their time with us, very understanding and compassionate and they have a great dog ABBY that greets you at their business location.
My family would highly recommend Kapsa.
A Work of Art by Sahar - 07/30/2012
I had my parents headstone done by Kapsa Monument this past spring.
The office environment in Downers Grove is very comforting and the staff were very kind & helpful. They have a beautiful golden lab there that just knows when a hug is needed. Gloria at Kapsa walked me through the various stages of the ordering process (choosing the granite, lettering, composition of the engraved artwork (from pictures of my late parents cabin and favorite vacation getaway) etc.
Their artist did a superb job. He truly captured the spirit and feel of the area from a few pictures (I did not know that water could be captured in stone but he did it).
It truly exceeded my expectations and hopes for a lasting monument to my late parents.
Ali Mashayekhi
Outstanding in Every Way !......Mike G by Mike G. Aurora Il. - 03/08/2012
During the most difficult time of my life with the loss of my wife, Gloria and Tom Kapsa were the most compassionate and supportive individuals of all monument companies. Gloria's ability to help design the "perfect monument" incorporating those special moments in our life that will live on forever was so gratifying. Their follow-up from the initial visit untill the final placement of the monument was excellent! The Quality of the workmanship is outstanding, their attention to detail makes their monuments "special". I cannot thank them enough for their support during this most difficulty time.
I visited other monument companies that lacked the design expertise and were significantly over priced compared to the fair and upfront process at Kapsa.
If the need arises for others I will highly recommend Gloria and Tom Kapsa !!
Helpful and Caring, With a Quality Product by Jaco - 11/15/2011
We recently used Kapsa Monuments for a headstone in the Southwest Suburbs of Chicago, and could not be happier with the service provided.
The representatives from Kapsa took time to help us find what we were looking through. After wading through tons of options and then having them create nice free mockups of everything, we were set. Kapsa has plenty of examples in their office in Downers Grove, and they will help you find something memorable.
I would heartily recommend Kapsa Monuments for anybody looking for a memorial, monument, or headstone.
Comforting and Efficient by EW11/04/11 - 11/04/2011My son (22) passed away and choosing a headstone was a very difficult task. Gloria was incredibly helpful. We were able to meet by appointment on a weekend. She was very supportive with the variety of choices available. We were able to design both a front and a back for his memorial. She was patient and encouraging as the family went back and forth on what design would best represent our son. (As she said, it is easy to change it now -- once it is in stone, it is set.) Once the stone was in place, the beauty shone through even more. We have received many compliments on the design. We live close to the Wisconsin border, so the office is not close, but we needed only one trip to the office and were able to finish all the details by email. I will definitively be back when the time becomes necessary.
Guidance and Understanding by JF-11/2/11 - 11/02/2011
After my wife, and my daughter's mother passed away, I new the color and style of marker I wanted. I first consulted with Gloria, on a Saturday, as our daughter was away at college.
Upon her return, I took her with me to Kapsa, where she and I sat down with Gloria and finalized everything. We found the marker, once set in place, to be stunning and more than we had hoped for.
Great service and good prices! by AN55 - 11/01/2011
We used Kapsa for our family monument and it turned out beautiful. Gloria was pacient and very helpul.
thank you by aj - 10/16/2011Very good prices and wonderful service.
Great assistance in honoring family by rh2294 - 07/25/2011KAPSA went above and beyond to make our planning and decision to honor our son with a family monument. Gloria was exceptional and her personal attention to detail and concern for our desires, emotional state, and to give us what we wanted at a reasonable price was beyond our expectations. The drawings, proofs, and revisions enabled us to have the monument that provides closure to the loss of our son. Gloria is truly concerned for the family, and for providing excelent quality. I highly recommend KAPSA and Gloria for your needs
Thank you for all you did for me! by ble - 07/15/2011
Dear Kapsa Monuments and mostly Gloria -
I can't thank you enough for all your help with the ordering process and the design for my mother's marker. This was a difficult time for me but you totally alleviated all my stress when it came to this. And you delivered and put the stone in even earlier than the original date. The marker looks absolutely beautiful - perfect. Thank you again.
Thank you by mvanwinkle - 07/14/2011I just want to thank Kapsa Monument and especially Gloria who made a difficult task very easy. This was my first visit to this company after working with another for many of my family members. And, to my surprise Gloria made this purchase easy and comfortable. Gloria was kind, efficent and very helpful when I picked out a headstone for my husband. I cannot say enough nice things about this company and I would recommend them to anyone I know. The stone was delivered and it looks just beautiful and the price was very reasonable. Thanks again!
Excellent Service at a Great Price by dogman - 06/14/2011We have used Kapsa Monuments twice now, first when my brother passed away and more recently when my dad passed away. Both times Gloria made it easy to do such a undesirable task. The second time we didn't even have to go there, we just did it over the phone and on email with pictures so we could choose and we could see the proof before the monument was made. The prices are excellent, far below any other place that we checked out. The work was excellent also and on time. I hope I never have to use their service again, but if I do, I will not hesitate to choose Kapsa monuments. Thank you Gloria.
Ordering a Monument when times are tough by barbie - 05/09/2011After my son died, I was in no mood to pick or even think about ordering a stone for his grave. Kapsa Monument sent me a flyer, and as most people just threw it in with all his funeral items. When it was time to order the stone, I tried many places around the cemetery and flower shops that also deal with these items, but no one was available and Gloria at Kapsa was so nice and very helpful to my husband and I. I highly recommend their services.
After visiting 5 different monument companies we found Kapsa monument to be the most helpful and the most reasonable. Comparing apples to apples, Kapsa Monument gave us the best price. Losing a loved one is a hard thing to deal with. Gloria at Kapsa made buying the monument for my father easier for us. She handled everything with the cemetery and even got them to let us put a slightly taller monument than what they would have allowed.Sandra Mologousis
Heartfelt Experience by M. Holloway 02/16/11 by I found Kapsa Monument Company a devine pleasure to work with in planning our memorial monument. Our family had a last minute request to have a photo produced to go on our Mother's mausoleum for her B-day. Delivery went without a hitch within a short turn around time. Gloria was very knowledgeable and pleasant to work with. I found their prices to be very reasonable and they produced a quality product. Kindest Regards the Holloway Family....
Perkins Memorial by Perkins - 01/31/2011 The owners of Kapsa Monument Company were great to work with in planning our memorial monument. They were kind, knowledgeable, and very patient - office displays were well arranged and helpful - prices fair and reasonable. Delivery went without a hitch. All in all, we were well pleased and would recommend their services.Murry & Elaine PerkinsNaperville, IL
Positive Experience by Carol - 01/16/2011 Our experience at Kapsa Monuments was excellent. Gloria was very helpful and answered all of our questions. There was no pressure. Prices were very good, too.
Kapsa Monument - Wonderful to work with by George Lennon - 01/13/2011 We had a wonderful experience working with Kapsa Monument during a difficult time in our lives. They paid close attention to every detail and put our minds at ease during the process. Their pricing was also excellent. Gloria you were a pleasure to work with. Lennon Family
Get Your Monument Here by Gail G. - 01/13/2011 I had patient, courteous, instructive help from Gloria. She was kind, understanding, and let me take my time making up my mind about what I wanted. It wasn't an easy process for me, but Gloria made it as pain-free as possible. I cannot recommend her highly enough. I am very pleased with the monument I created. A timely experience by Larry Atkins - 01/07/2011 My experience with Kapsa Monument was absolutely excellent. You will not find anyone better to work with. They are considerate and wonderful people, Plus you will save a lot of money.
A completely Positive Experience by cautiousbuyer - 01/06/2011 After the death of our son we decided on a family monument. A friend had dealt with Kapsa Monument and gave us positive feedback. Every aspect of this experience met or exceeded our expectations. Gloria was sensitive but still professional in guiding our choices. The monument is beautiful and was delivered and set as promised. I have since recommeded Kapsa to two family members who have also been satisfied. Finally, not least important, this high quality monument was substantially lower cost than local competition. I have no reservation in giving an unqualified recommendation for Kapsa Monument.
The best in the business by lennyw42 - 01/06/2011 You folks are the best in the business. Your follow up was swift and accurate. You made me feel very comfortable. I'm glad we found you folks to handle the head stone for my loving wife. My son Ken was very impressed with your customer service.
Incredibly professional and also incredibly caring. by MichelleHenry80 - 01/06/2011 I lost my husband suddenly in December of 2010 when I was just 26 and our daughter 3 months old. This was an incredibly difficult time and I felt completely overwhelmed at the thought of picking and designing a headstone. Gloria Kapsa walked me and my family through the process, made suggestions without any pressure, provided books with examples and also let us know how we could individualize the headstone. We ended up with a beautiful headstone, much of it designed specifically for us, without all kinds of extras fees and charges. There was one letter on the final stone that was not polished and when I let Ms. Kapsa know she had it corrected immediately. After going to several different companies I noticed a significant difference with Kapsa. They do not pressure you, they truly listen and problem solve, and they are sensitive to your particular needs.
Our Beautiful Memorial Bench by Meyer - 08/02/2012
We can't say enough about Kapsa Monument Co. Gloria and Tom were so great to work with and they were so patient with us in helping us make all the right decisions through a very difficult time. We wanted something very unique for my husband and they worked very closely with us to help us accomplish what we were looking for. We decided to design a bench with a handprint from each of the grandchildren. Even though it was a unique request, Gloria never lost sight of us and worked with us in presenting ideas and we came up with a beautiful memorial to my husband. Someone said to me "They will do whatever you want" and they did!!! Then when we needed it done in a rush because we had friends and family coming into town - and they helped make that happened.
Wonderful people to work with, took their time with us, very understanding and compassionate and they have a great dog ABBY that greets you at their business location.
My family would highly recommend Kapsa.
A Work of Art by Sahar - 07/30/2012
I had my parents headstone done by Kapsa Monument this past spring.
The office environment in Downers Grove is very comforting and the staff were very kind & helpful. They have a beautiful golden lab there that just knows when a hug is needed. Gloria at Kapsa walked me through the various stages of the ordering process (choosing the granite, lettering, composition of the engraved artwork (from pictures of my late parents cabin and favorite vacation getaway) etc.
Their artist did a superb job. He truly captured the spirit and feel of the area from a few pictures (I did not know that water could be captured in stone but he did it).
It truly exceeded my expectations and hopes for a lasting monument to my late parents.
Ali Mashayekhi
Outstanding in Every Way !......Mike G by Mike G. Aurora Il. - 03/08/2012
During the most difficult time of my life with the loss of my wife, Gloria and Tom Kapsa were the most compassionate and supportive individuals of all monument companies. Gloria's ability to help design the "perfect monument" incorporating those special moments in our life that will live on forever was so gratifying. Their follow-up from the initial visit untill the final placement of the monument was excellent! The Quality of the workmanship is outstanding, their attention to detail makes their monuments "special". I cannot thank them enough for their support during this most difficulty time.
I visited other monument companies that lacked the design expertise and were significantly over priced compared to the fair and upfront process at Kapsa.
If the need arises for others I will highly recommend Gloria and Tom Kapsa !!
Helpful and Caring, With a Quality Product by Jaco - 11/15/2011
We recently used Kapsa Monuments for a headstone in the Southwest Suburbs of Chicago, and could not be happier with the service provided.
The representatives from Kapsa took time to help us find what we were looking through. After wading through tons of options and then having them create nice free mockups of everything, we were set. Kapsa has plenty of examples in their office in Downers Grove, and they will help you find something memorable.
I would heartily recommend Kapsa Monuments for anybody looking for a memorial, monument, or headstone.
Comforting and Efficient by EW11/04/11 - 11/04/2011My son (22) passed away and choosing a headstone was a very difficult task. Gloria was incredibly helpful. We were able to meet by appointment on a weekend. She was very supportive with the variety of choices available. We were able to design both a front and a back for his memorial. She was patient and encouraging as the family went back and forth on what design would best represent our son. (As she said, it is easy to change it now -- once it is in stone, it is set.) Once the stone was in place, the beauty shone through even more. We have received many compliments on the design. We live close to the Wisconsin border, so the office is not close, but we needed only one trip to the office and were able to finish all the details by email. I will definitively be back when the time becomes necessary.
Guidance and Understanding by JF-11/2/11 - 11/02/2011
After my wife, and my daughter's mother passed away, I new the color and style of marker I wanted. I first consulted with Gloria, on a Saturday, as our daughter was away at college.
Upon her return, I took her with me to Kapsa, where she and I sat down with Gloria and finalized everything. We found the marker, once set in place, to be stunning and more than we had hoped for.
Great service and good prices! by AN55 - 11/01/2011
We used Kapsa for our family monument and it turned out beautiful. Gloria was pacient and very helpul.
thank you by aj - 10/16/2011Very good prices and wonderful service.
Great assistance in honoring family by rh2294 - 07/25/2011KAPSA went above and beyond to make our planning and decision to honor our son with a family monument. Gloria was exceptional and her personal attention to detail and concern for our desires, emotional state, and to give us what we wanted at a reasonable price was beyond our expectations. The drawings, proofs, and revisions enabled us to have the monument that provides closure to the loss of our son. Gloria is truly concerned for the family, and for providing excelent quality. I highly recommend KAPSA and Gloria for your needs
Thank you for all you did for me! by ble - 07/15/2011
Dear Kapsa Monuments and mostly Gloria -
I can't thank you enough for all your help with the ordering process and the design for my mother's marker. This was a difficult time for me but you totally alleviated all my stress when it came to this. And you delivered and put the stone in even earlier than the original date. The marker looks absolutely beautiful - perfect. Thank you again.
Thank you by mvanwinkle - 07/14/2011I just want to thank Kapsa Monument and especially Gloria who made a difficult task very easy. This was my first visit to this company after working with another for many of my family members. And, to my surprise Gloria made this purchase easy and comfortable. Gloria was kind, efficent and very helpful when I picked out a headstone for my husband. I cannot say enough nice things about this company and I would recommend them to anyone I know. The stone was delivered and it looks just beautiful and the price was very reasonable. Thanks again!
Excellent Service at a Great Price by dogman - 06/14/2011We have used Kapsa Monuments twice now, first when my brother passed away and more recently when my dad passed away. Both times Gloria made it easy to do such a undesirable task. The second time we didn't even have to go there, we just did it over the phone and on email with pictures so we could choose and we could see the proof before the monument was made. The prices are excellent, far below any other place that we checked out. The work was excellent also and on time. I hope I never have to use their service again, but if I do, I will not hesitate to choose Kapsa monuments. Thank you Gloria.
Ordering a Monument when times are tough by barbie - 05/09/2011After my son died, I was in no mood to pick or even think about ordering a stone for his grave. Kapsa Monument sent me a flyer, and as most people just threw it in with all his funeral items. When it was time to order the stone, I tried many places around the cemetery and flower shops that also deal with these items, but no one was available and Gloria at Kapsa was so nice and very helpful to my husband and I. I highly recommend their services.
After visiting 5 different monument companies we found Kapsa monument to be the most helpful and the most reasonable. Comparing apples to apples, Kapsa Monument gave us the best price. Losing a loved one is a hard thing to deal with. Gloria at Kapsa made buying the monument for my father easier for us. She handled everything with the cemetery and even got them to let us put a slightly taller monument than what they would have allowed.Sandra Mologousis
Heartfelt Experience by M. Holloway 02/16/11 by I found Kapsa Monument Company a devine pleasure to work with in planning our memorial monument. Our family had a last minute request to have a photo produced to go on our Mother's mausoleum for her B-day. Delivery went without a hitch within a short turn around time. Gloria was very knowledgeable and pleasant to work with. I found their prices to be very reasonable and they produced a quality product. Kindest Regards the Holloway Family....
Perkins Memorial by Perkins - 01/31/2011 The owners of Kapsa Monument Company were great to work with in planning our memorial monument. They were kind, knowledgeable, and very patient - office displays were well arranged and helpful - prices fair and reasonable. Delivery went without a hitch. All in all, we were well pleased and would recommend their services.Murry & Elaine PerkinsNaperville, IL
Positive Experience by Carol - 01/16/2011 Our experience at Kapsa Monuments was excellent. Gloria was very helpful and answered all of our questions. There was no pressure. Prices were very good, too.
Kapsa Monument - Wonderful to work with by George Lennon - 01/13/2011 We had a wonderful experience working with Kapsa Monument during a difficult time in our lives. They paid close attention to every detail and put our minds at ease during the process. Their pricing was also excellent. Gloria you were a pleasure to work with. Lennon Family
Get Your Monument Here by Gail G. - 01/13/2011 I had patient, courteous, instructive help from Gloria. She was kind, understanding, and let me take my time making up my mind about what I wanted. It wasn't an easy process for me, but Gloria made it as pain-free as possible. I cannot recommend her highly enough. I am very pleased with the monument I created. A timely experience by Larry Atkins - 01/07/2011 My experience with Kapsa Monument was absolutely excellent. You will not find anyone better to work with. They are considerate and wonderful people, Plus you will save a lot of money.
A completely Positive Experience by cautiousbuyer - 01/06/2011 After the death of our son we decided on a family monument. A friend had dealt with Kapsa Monument and gave us positive feedback. Every aspect of this experience met or exceeded our expectations. Gloria was sensitive but still professional in guiding our choices. The monument is beautiful and was delivered and set as promised. I have since recommeded Kapsa to two family members who have also been satisfied. Finally, not least important, this high quality monument was substantially lower cost than local competition. I have no reservation in giving an unqualified recommendation for Kapsa Monument.
The best in the business by lennyw42 - 01/06/2011 You folks are the best in the business. Your follow up was swift and accurate. You made me feel very comfortable. I'm glad we found you folks to handle the head stone for my loving wife. My son Ken was very impressed with your customer service.
Incredibly professional and also incredibly caring. by MichelleHenry80 - 01/06/2011 I lost my husband suddenly in December of 2010 when I was just 26 and our daughter 3 months old. This was an incredibly difficult time and I felt completely overwhelmed at the thought of picking and designing a headstone. Gloria Kapsa walked me and my family through the process, made suggestions without any pressure, provided books with examples and also let us know how we could individualize the headstone. We ended up with a beautiful headstone, much of it designed specifically for us, without all kinds of extras fees and charges. There was one letter on the final stone that was not polished and when I let Ms. Kapsa know she had it corrected immediately. After going to several different companies I noticed a significant difference with Kapsa. They do not pressure you, they truly listen and problem solve, and they are sensitive to your particular needs.